Privacy Policy

Privacy Policy – SouthLine

SouthLine respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when using our website and services.

1. Data Collection

We may collect the following personal information:

Full name
Nationality and country of residence
ID number (passport or other valid document)
Email address and phone number
Financial/banking information (only when required)
Browsing data (cookies, IP address, browser type)

2. Purpose of Data Use

Your data is collected for the following purposes:

Processing loan requests and credit assessments
Customer support and service delivery
Legal and regulatory compliance
Improving user experience
Sending relevant service updates and promotions (with consent)

3. Data Sharing

We do not sell or rent your personal data. We may share data with:

Partner financial institutions for loan processing
Regulatory and legal authorities if required
Service providers (e.g. hosting, security, analytics)

4. Data Security & Retention

We use appropriate technical and organizational measures to protect your data. Data will be retained only as long as necessary to fulfill legal or contractual obligations.

5. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to data processing
Lodge a complaint with the data protection authority

6. Cookies

We use cookies to optimize user experience. You may disable cookies in your browser settings, though this may affect site functionality.

7. Third-Party Links

Our website may include links to external websites, such as the Livro de Reclamações. We are not responsible for their content or privacy practices.

8. Changes to This Policy

SouthLine may update this Privacy Policy at any time. Changes will be published on this page.

9. Contact

For questions regarding your privacy or this policy, please contact us:

Email: info@southline.pt
Phone: +351 914 748 747